Raffa403 Posted February 13, 2022 Posted February 13, 2022 (edited) Character: Shawn_Regan Waktu & Tanggal: 02/13/2022 Barang yang dibutuhkan: Asuransi kapal jetmax dan biaya untuk luka bakar di bagian lengan kanan Saya membutuhkan refund karena: Waktu bermain di sore hari , saya mau memancing menggunakan kapal jetmax merah muda dan bergerak ke arah green spot ikan , kapal berhenti tepat di titik tengah spot hijau disekitar spot tersebut terlihat tidak ada player sama sekali lalu saya mulai memancing tak lama kemudian muncul lah kapal kapal player di sekitar spot tersebut , kapal jetmax saya stuck tepat di bagian tengah bodi kapal dengan kapal squalo player lain , ngga lama itu kapal mulai terbakar dan meledak , kemudian saya cek /health character dan terlihat ada luka bakar lengan bagian kanan akhirnya saya report dan di respon oleh admin Prestigeholic , admin teleport dan merespon lanjut di forum refund . selesai.... tolong min refund asuransi kapal jetmax dan uang 200 untuk biaya berobat luka bakar lengan bagian kanan sekian terima kasih Berikut adalah bukti yang berupa screenshot / video: Spoiler /Health character setelah kejadian https://imgur.com/a/NgHR6zi chatlog setelah kejadian dan respon dari admin https://imgur.com/uZH2nEt Screenshot /amv in game https://imgur.com/a/9TFxDAS Berikut adalah bukti chatlog: Spoiler [17:22:0] [NEWS] Rachel Grezyl: Salam Olahraga! [17:22:0] [NEWS] Lucio Valentino: Salam Olahraga! [17:22:43] [NEWS] Lucio Valentino: *Closing SAN Sport Jingle* [17:22:58] ENGINE: Anda telah mematikan Mesin. [17:23:14] AdmCmd: Irina_Kirania has been kicked by Prestigeholic. [17:23:14] Reason: AFK in Public (reported) [17:23:29] ENGINEINFO: Mesin masih mati, tekan tombol {FF0000}~k~~VEHICLE_FIREWEAPON~{BFC0C2} atau command /engine untuk menghidupkannya. [17:23:30] ENGINE: Anda mencoba untuk menghidupkan Mesin. [17:23:33] VEHICLE: {FFFFFF}You have {00FF00}successfully {FFFFFF}started the vehicle engine. [17:24:31] Trujillo Jaramillo says: Halo mbaaa. [17:24:31] ENGINE: Anda telah mematikan Mesin. [17:24:33] Trujillo Jaramillo says: Sehat mba? [17:24:36] FISHING: {FFFFFF}You've started fishing, you can cancel anytime using {FFFF00}left mouse click [17:24:39] Tom Wazowsky shouts: kontol! [17:24:43] Zander Parker says: Meledag [17:25:3] done 5/5 ((Ichiban Nobara)) [17:25:22] INSURANCE: {FFFFFF}Your {00FFFF}Jetmax {FFFFFF}has been destroyed, your replacement will be ready on {FFFF00}Mon 14 Feb 2022, 17:25:22 [17:25:36] FISHING: {FFFF00}You caught something on the pole, press {FF0000}mouse left click {FFFF00}to pull the fishing rod [17:25:37] FISHING: {FFFFFF}You caught only junk [17:25:38] Trujillo Jaramillo says: Hmm sombong sekali dunia ini. [17:25:45] FISHING: {FFFFFF}You've started fishing, you can cancel anytime using {FFFF00}left mouse click [17:26:32] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report [17:26:35] * Adrian Burnwood melihat ke arah Leonora. [17:26:39] FISHING: {FFFFFF}You've started fishing, you can cancel anytime using {FFFF00}left mouse click [17:26:50] [id:52] {A020F0}Volunteer RizkyKazami [17:26:50] [id:120] {FF0000}Senior Helper Prestigeholic [17:26:50] [id:208] {FF0000}Admin Level 3 OroJack [17:26:50] [id:292] {FF0000}Admin Level 2 iamaldin [17:26:50] [id:322] {A020F0}Volunteer sderosmen2 [17:26:50] [id:379] {FF0000}Junior Helper SuperClown [17:26:50] [id:402] {A020F0}Volunteer bagaswara_satria [17:26:50] [id:404] {FF0000}Admin Level 2 Triyoga [17:26:50] [id:498] {A020F0}Volunteer Lost [17:26:50] [id:545] {A020F0}Volunteer Adikusumah [17:27:26] Trujillo Jaramillo shouts: Muka lo kaya bokong! [17:27:38] FISHING: {FFFF00}You caught something on the pole, press {FF0000}mouse left click {FFFF00}to pull the fishing rod [17:27:40] FISHING: {FFFF00}Fish caught, weight: 91oz [17:27:44] FISHING: {FFFFFF}You've started fishing, you can cancel anytime using {FFFF00}left mouse click [17:27:49] AdmCmd: Davis_Amber has been kicked by Prestigeholic. [17:27:49] Reason: relog [17:28:4] RESPOND: {ff0000}Prestigeholic {FFFFCC}has responded to your report [17:28:6] TELEPORT: {FFFF00}Jorge_Santino {FFFFFF}has teleported to you! [17:28:9] {ff0000}Prestigeholic: {ffffff}(( knpa )) [17:28:15] Mask_357346: (( kenapa mint? )) [17:28:19] Mask_133972: (( kapal saya stuck bareng player lain )) [17:28:22] Mask_357346: (( oh )) [17:28:23] FISHING: {FFFF00}You caught something on the pole, press {FF0000}mouse left click {FFFF00}to pull the fishing rod [17:28:24] {ff0000}Prestigeholic: {ffffff}(( MELEDAK? )) [17:28:25] Mask_133972: (( awalnya ngga ada orang disekitar )) [17:28:30] Mask_133972: (( iya min )) [17:28:35] {ff0000}Prestigeholic: {ffffff}(( bkin refund beserta buktinya )) [17:28:37] {ff0000}Prestigeholic: {ffffff}(( ke forum )) [17:28:45] Mask_133972 says: yah ngga ada bukti min [17:28:52] Mask_357346: (( chatlog bisa bro )) [17:28:53] * Aditya Firmansya memasang umpan dan muali menamcing [17:28:53] Mask_133972: (( heal min )) [17:28:56] Mask_357346: (( buka ucp )) [17:28:59] Aditya Firmansya: (( typo )) [17:29:6] AdmCmd: Prestigeholic has jailed Davis_Amber for 1 minute(s) [17:29:6] Reason: bug [17:29:7] Mask_357346: (( terus download chatlog dan paste di bagian bukti refund nya )) [17:29:16] Mask_357346: (( santai aja pasti di accept kalo kamu jujur )) [17:29:19] AdmCmd: Prestigeholic has released Davis_Amber from Admin Jail [17:29:21] Aditya Firmansya: (( nggak paham )) [17:29:30] Mask_133972: (( liat chatlognya dimana mas? )) [17:29:32] Zander Parker says: First. [17:29:34] Mask_357346: (( di UCP )) [17:29:40] Mask_357346: (( tempat kamu bikin akun jg )) [17:29:51] Mask_357346: (( ke bagian karakter lalu download chatlog kamut )) [17:30:5] Mask_133972: (( ahh baiklah , makasi sarannya mas )) [17:30:6] Mask_357346: (( kirim chat sebelum sampai sesudah kapal kamu meledak )) [17:30:13] done 5/5 ((Mask_457440)) [17:30:23] Mask_133972: (( oke )) [17:30:38] ERROR: You need to be at the fishing pier or on a boat to start fishing! [17:30:51] done ((Hafiz Bakhrie)) [17:30:52] Mask_133972 says: numpang mas [17:30:55] FISHING: {FFFFFF}You've started fishing, you can cancel anytime using {FFFF00}left mouse click [17:31:9] SERVER: {FF0000}Hafiz Bakhrie {FFFF00}has left the server. (Disconnected) [17:31:33] Tom Wazowsky says: mas ikut mancing 1 ikan [17:31:42] FISHING: {FFFF00}You caught something on the pole, press {FF0000}mouse left click {FFFF00}to pull the fishing rod [17:31:44] FISHING: {FFFFFF}You caught only junk [17:31:48] FISHING: {FFFFFF}You've started fishing, you can cancel anytime using {FFFF00}left mouse click [17:32:39] FISHING: {FFFF00}You caught something on the pole, press {FF0000}mouse left click {FFFF00}to pull the fishing rod [17:32:47] FISHING: {FFFF00}Fish caught, weight: 91oz [17:32:51] ERROR: You already have 5 fish, go to the fish factory to sell it! [17:33:20] Mask_357346 shouts: Masih ijo ges??! [17:33:26] look at the bag fish is full ((Aurora Kewell)) [17:33:33] Mask_133972 says: numpang mas [17:34:30] Mask_133972 says: makasi mas [17:34:40] AdmCmd: Franky_Jordan has been kicked by Prestigeholic. [17:34:40] Reason: AFK in public (reported) [17:35:5] ENGINEINFO: Mesin masih mati, tekan tombol {FF0000}~k~~VEHICLE_FIREWEAPON~{BFC0C2} atau command /engine untuk menghidupkannya. [17:35:13] ENGINE: Anda mencoba untuk menghidupkan Mesin. [17:35:17] VEHICLE: {FFFFFF}You have {00FF00}successfully {FFFFFF}started the vehicle engine. [17:35:44] ENGINE: Anda telah mematikan Mesin. [17:35:54] FISHING: {FFFFFF}You've sold {FFFF00}21.6lbs {FFFFFF}of fish for {FFFF00}0.47 [17:36:3] ENGINEINFO: Mesin masih mati, tekan tombol {FF0000}~k~~VEHICLE_FIREWEAPON~{BFC0C2} atau command /engine untuk menghidupkannya. [17:36:4] ENGINE: Anda mencoba untuk menghidupkan Mesin. [17:36:8] VEHICLE: {FFFFFF}You have {00FF00}successfully {FFFFFF}started the vehicle engine. [17:36:42] ENGINE: Anda telah mematikan Mesin. Edited February 18, 2022 by Raffa403 menambah bukti yang kurang
$Martixel$ Posted February 13, 2022 Posted February 13, 2022 Lampirkan screenshot /amv. Gunakan F8 saat di dalam game untuk screenshot, jangan gunakan handphone. Untuk kondisi /health bisa gunakan /report.
Raffa403 Posted February 14, 2022 Author Posted February 14, 2022 Screenshot /amv in game https://imgur.com/a/9TFxDAS 23 hours ago, Raffa403 said: Character: Shawn_Regan Waktu & Tanggal: 02/13/2022 Barang yang dibutuhkan: Asuransi kapal jetmax dan biaya untuk luka bakar di bagian lengan kanan Saya membutuhkan refund karena: Waktu bermain di sore hari , saya mau memancing menggunakan kapal jetmax merah muda dan bergerak ke arah green spot ikan , kapal berhenti tepat di titik tengah spot hijau disekitar spot tersebut terlihat tidak ada player sama sekali lalu saya mulai memancing tak lama kemudian muncul lah kapal kapal player di sekitar spot tersebut , kapal jetmax saya stuck tepat di bagian tengah bodi kapal dengan kapal squalo player lain , ngga lama itu kapal mulai terbakar dan meledak , kemudian saya cek /health character dan terlihat ada luka bakar lengan bagian kanan akhirnya saya report dan di respon oleh admin Prestigeholic , admin teleport dan merespon lanjut di forum refund . selesai.... tolong min refund asuransi kapal jetmax dan uang 200 untuk biaya berobat luka bakar lengan bagian kanan sekian terima kasih Berikut adalah bukti yang berupa screenshot / video: Reveal hidden contents /Health character setelah kejadian https://imgur.com/a/NgHR6zi chatlog setelah kejadian dan respon dari admin https://imgur.com/uZH2nEt Berikut adalah bukti chatlog: Reveal hidden contents [17:22:0] [NEWS] Rachel Grezyl: Salam Olahraga! [17:22:0] [NEWS] Lucio Valentino: Salam Olahraga! [17:22:43] [NEWS] Lucio Valentino: *Closing SAN Sport Jingle* [17:22:58] ENGINE: Anda telah mematikan Mesin. [17:23:14] AdmCmd: Irina_Kirania has been kicked by Prestigeholic. [17:23:14] Reason: AFK in Public (reported) [17:23:29] ENGINEINFO: Mesin masih mati, tekan tombol {FF0000}~k~~VEHICLE_FIREWEAPON~{BFC0C2} atau command /engine untuk menghidupkannya. [17:23:30] ENGINE: Anda mencoba untuk menghidupkan Mesin. [17:23:33] VEHICLE: {FFFFFF}You have {00FF00}successfully {FFFFFF}started the vehicle engine. [17:24:31] Trujillo Jaramillo says: Halo mbaaa. [17:24:31] ENGINE: Anda telah mematikan Mesin. [17:24:33] Trujillo Jaramillo says: Sehat mba? [17:24:36] FISHING: {FFFFFF}You've started fishing, you can cancel anytime using {FFFF00}left mouse click [17:24:39] Tom Wazowsky shouts: kontol! [17:24:43] Zander Parker says: Meledag [17:25:3] done 5/5 ((Ichiban Nobara)) [17:25:22] INSURANCE: {FFFFFF}Your {00FFFF}Jetmax {FFFFFF}has been destroyed, your replacement will be ready on {FFFF00}Mon 14 Feb 2022, 17:25:22 [17:25:36] FISHING: {FFFF00}You caught something on the pole, press {FF0000}mouse left click {FFFF00}to pull the fishing rod [17:25:37] FISHING: {FFFFFF}You caught only junk [17:25:38] Trujillo Jaramillo says: Hmm sombong sekali dunia ini. [17:25:45] FISHING: {FFFFFF}You've started fishing, you can cancel anytime using {FFFF00}left mouse click [17:26:32] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report [17:26:35] * Adrian Burnwood melihat ke arah Leonora. [17:26:39] FISHING: {FFFFFF}You've started fishing, you can cancel anytime using {FFFF00}left mouse click [17:26:50] [id:52] {A020F0}Volunteer RizkyKazami [17:26:50] [id:120] {FF0000}Senior Helper Prestigeholic [17:26:50] [id:208] {FF0000}Admin Level 3 OroJack [17:26:50] [id:292] {FF0000}Admin Level 2 iamaldin [17:26:50] [id:322] {A020F0}Volunteer sderosmen2 [17:26:50] [id:379] {FF0000}Junior Helper SuperClown [17:26:50] [id:402] {A020F0}Volunteer bagaswara_satria [17:26:50] [id:404] {FF0000}Admin Level 2 Triyoga [17:26:50] [id:498] {A020F0}Volunteer Lost [17:26:50] [id:545] {A020F0}Volunteer Adikusumah [17:27:26] Trujillo Jaramillo shouts: Muka lo kaya bokong! [17:27:38] FISHING: {FFFF00}You caught something on the pole, press {FF0000}mouse left click {FFFF00}to pull the fishing rod [17:27:40] FISHING: {FFFF00}Fish caught, weight: 91oz [17:27:44] FISHING: {FFFFFF}You've started fishing, you can cancel anytime using {FFFF00}left mouse click [17:27:49] AdmCmd: Davis_Amber has been kicked by Prestigeholic. [17:27:49] Reason: relog [17:28:4] RESPOND: {ff0000}Prestigeholic {FFFFCC}has responded to your report [17:28:6] TELEPORT: {FFFF00}Jorge_Santino {FFFFFF}has teleported to you! [17:28:9] {ff0000}Prestigeholic: {ffffff}(( knpa )) [17:28:15] Mask_357346: (( kenapa mint? )) [17:28:19] Mask_133972: (( kapal saya stuck bareng player lain )) [17:28:22] Mask_357346: (( oh )) [17:28:23] FISHING: {FFFF00}You caught something on the pole, press {FF0000}mouse left click {FFFF00}to pull the fishing rod [17:28:24] {ff0000}Prestigeholic: {ffffff}(( MELEDAK? )) [17:28:25] Mask_133972: (( awalnya ngga ada orang disekitar )) [17:28:30] Mask_133972: (( iya min )) [17:28:35] {ff0000}Prestigeholic: {ffffff}(( bkin refund beserta buktinya )) [17:28:37] {ff0000}Prestigeholic: {ffffff}(( ke forum )) [17:28:45] Mask_133972 says: yah ngga ada bukti min [17:28:52] Mask_357346: (( chatlog bisa bro )) [17:28:53] * Aditya Firmansya memasang umpan dan muali menamcing [17:28:53] Mask_133972: (( heal min )) [17:28:56] Mask_357346: (( buka ucp )) [17:28:59] Aditya Firmansya: (( typo )) [17:29:6] AdmCmd: Prestigeholic has jailed Davis_Amber for 1 minute(s) [17:29:6] Reason: bug [17:29:7] Mask_357346: (( terus download chatlog dan paste di bagian bukti refund nya )) [17:29:16] Mask_357346: (( santai aja pasti di accept kalo kamu jujur )) [17:29:19] AdmCmd: Prestigeholic has released Davis_Amber from Admin Jail [17:29:21] Aditya Firmansya: (( nggak paham )) [17:29:30] Mask_133972: (( liat chatlognya dimana mas? )) [17:29:32] Zander Parker says: First. [17:29:34] Mask_357346: (( di UCP )) [17:29:40] Mask_357346: (( tempat kamu bikin akun jg )) [17:29:51] Mask_357346: (( ke bagian karakter lalu download chatlog kamut )) [17:30:5] Mask_133972: (( ahh baiklah , makasi sarannya mas )) [17:30:6] Mask_357346: (( kirim chat sebelum sampai sesudah kapal kamu meledak )) [17:30:13] done 5/5 ((Mask_457440)) [17:30:23] Mask_133972: (( oke )) [17:30:38] ERROR: You need to be at the fishing pier or on a boat to start fishing! [17:30:51] done ((Hafiz Bakhrie)) [17:30:52] Mask_133972 says: numpang mas [17:30:55] FISHING: {FFFFFF}You've started fishing, you can cancel anytime using {FFFF00}left mouse click [17:31:9] SERVER: {FF0000}Hafiz Bakhrie {FFFF00}has left the server. (Disconnected) [17:31:33] Tom Wazowsky says: mas ikut mancing 1 ikan [17:31:42] FISHING: {FFFF00}You caught something on the pole, press {FF0000}mouse left click {FFFF00}to pull the fishing rod [17:31:44] FISHING: {FFFFFF}You caught only junk [17:31:48] FISHING: {FFFFFF}You've started fishing, you can cancel anytime using {FFFF00}left mouse click [17:32:39] FISHING: {FFFF00}You caught something on the pole, press {FF0000}mouse left click {FFFF00}to pull the fishing rod [17:32:47] FISHING: {FFFF00}Fish caught, weight: 91oz [17:32:51] ERROR: You already have 5 fish, go to the fish factory to sell it! [17:33:20] Mask_357346 shouts: Masih ijo ges??! [17:33:26] look at the bag fish is full ((Aurora Kewell)) [17:33:33] Mask_133972 says: numpang mas [17:34:30] Mask_133972 says: makasi mas [17:34:40] AdmCmd: Franky_Jordan has been kicked by Prestigeholic. [17:34:40] Reason: AFK in public (reported) [17:35:5] ENGINEINFO: Mesin masih mati, tekan tombol {FF0000}~k~~VEHICLE_FIREWEAPON~{BFC0C2} atau command /engine untuk menghidupkannya. [17:35:13] ENGINE: Anda mencoba untuk menghidupkan Mesin. [17:35:17] VEHICLE: {FFFFFF}You have {00FF00}successfully {FFFFFF}started the vehicle engine. [17:35:44] ENGINE: Anda telah mematikan Mesin. [17:35:54] FISHING: {FFFFFF}You've sold {FFFF00}21.6lbs {FFFFFF}of fish for {FFFF00}0.47 [17:36:3] ENGINEINFO: Mesin masih mati, tekan tombol {FF0000}~k~~VEHICLE_FIREWEAPON~{BFC0C2} atau command /engine untuk menghidupkannya. [17:36:4] ENGINE: Anda mencoba untuk menghidupkan Mesin. [17:36:8] VEHICLE: {FFFFFF}You have {00FF00}successfully {FFFFFF}started the vehicle engine. [17:36:42] ENGINE: Anda telah mematikan Mesin.
$Martixel$ Posted February 20, 2022 Posted February 20, 2022 Accepted, akan diprosess oleh High Admin
mafarid Posted February 21, 2022 Posted February 21, 2022 @Raffa403 akan di refund uang $200 untuk biaya luka bakar tidak dengan uang asuransi karena kendaraan telah di claim dan di anggap hangus.
mafarid Posted February 21, 2022 Posted February 21, 2022 Denied, kami telah menolak permohonan refund kamu karena salah satu alasan di bawah ini: Permohonan tidak diclaim dalam jangka waktu 30 hari setelah permohonan diterima. Pemohon melanggar salah satu persyaratan refund yang mengakibatkan prosess refund gagal.
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