$jefrianto$ Posted August 15, 2019 Posted August 15, 2019 Character: Muhammad_Jeffri Waktu & Tanggal: 08/15/19 Barang yang dibutuhkan: NRG 900 2insu 1up Saya membutuhkan refund karena: Jadi gini, saat saya selesai makan di restorant, saya mau meningkatkan level senjata di dekat bank dengan kondisi lag. selesai saya dari sana, saya mau menuju rumah yang kena asel. pas saya mau ke rumah tersebut, ada notifikasi disuruh relog karena ping saya besar. setelah saya relog dan kembali login, tiba tiba saya melihat sudah tidak ada motor NRG saya. sayapun mencoba /amv dan ternyata NRG saya masuk insuransi Berikut adalah bukti yang berupa screenshot / video: Spoiler ini bukti screenshot posisi saya pas login ulang Spoiler Ini bukti screenshot saya /amv Spoiler Ini bukti screenshot saya /stats Spoiler Berikut adalah bukti chatlog: Spoiler [16:30:22] {FF0000}Ad: {33AA33}{a020f0}[STARS Pizza Stack] Menjual Makanan Lezat&Bergizi. @Blueberry [16:30:22] {FF0000}Contact Info: [{33AA33}Akashi_Alanza{FF0000}] Phone Number: [{33AA33}1745{FF0000}] [16:30:36] * {FF0000}Synester_Reynold {FFFF00}telah terkoneksi ke server. (Bandung, Indonesia) [16:30:39] * {FF0000}Artour_Conteville {FFFF00}telah terkoneksi ke server. (Jakarta, Indonesia) [16:30:49] * {FF0000}Devin_Martyan {FFFF00}telah terkoneksi ke server. (Jakarta, Indonesia) [16:31:13] * {FF0000}Putri_Olivia {FFFF00}telah terkoneksi ke server. (Medan, Indonesia) [16:31:29] {FF0000}Ad: {33AA33}{a020f0}[STARS Cluckin Bell] Menjual Makanan Lezat&Bergizi. @Market (Belakang SANews) [16:31:29] {FF0000}Contact Info: [{33AA33}Akashi_Alanza{FF0000}] Phone Number: [{33AA33}1745{FF0000}] [16:32:21] * {FF0000}Bejo_Subejo {FFFF00}telah terkoneksi ke server. (Depok, Indonesia) [16:32:36] {FF0000}Ad: {33AA33}[SELL] Maverick [16:32:36] {FF0000}Contact Info: [{33AA33}Martin_Stewart{FF0000}] Phone Number: [{33AA33}444888{FF0000}] [16:33:42] {FF0000}Ad: {33AA33}[Sell] Bullet 3insu 4up fullsticker anda minat HUB! [16:33:42] {FF0000}Contact Info: [{33AA33}Tremainne_Johnson{FF0000}] Phone Number: [{33AA33}5151{FF0000}] [16:34:49] {FF0000}Ad: {33AA33}[Sell] Bullet 3insu 4up anda minat HUB! [16:34:49] {FF0000}Contact Info: [{33AA33}Tremainne_Johnson{FF0000}] Phone Number: [{33AA33}5151{FF0000}] [16:35:30] * {FF0000}Akagami_Hans {FFFF00}telah terkoneksi ke server. (Bekasi, Indonesia) [16:35:36] * {FF0000}Scott_Harper {FFFF00}telah terkoneksi ke server. (Tangerang, Indonesia) [16:35:55] {FF0000}Ad: {33AA33}[Sell] Bullet 3insu 4up anda minat HUB! [16:35:55] {FF0000}Contact Info: [{33AA33}Tremainne_Johnson{FF0000}] Phone Number: [{33AA33}5151{FF0000}] [16:37:2] {FF0000}Ad: {33AA33}[Sell] Bullet 3insu 4up anda minat HUB! [16:37:2] {FF0000}Contact Info: [{33AA33}Tremainne_Johnson{FF0000}] Phone Number: [{33AA33}5151{FF0000}] [16:37:10] * {FF0000}Baldassare_Castiglione {FFFF00}telah terkoneksi ke server. (Medan, Indonesia) [16:37:14] * {FF0000}Andrew_Horstman {FFFF00}telah terkoneksi ke server. (Jakarta, Indonesia) [16:38:8] * {FF0000}James_Kelly {FFFF00}telah terkoneksi ke server. (Rw 02, Indonesia) [16:38:9] {FF0000}Ad: {33AA33}[Sell] Infernus 3insu 4up anda minat HUB! [16:38:9] {FF0000}Contact Info: [{33AA33}Tremainne_Johnson{FF0000}] Phone Number: [{33AA33}5151{FF0000}] [16:38:12] * {FF0000}Gema_Fajar {FFFF00}telah terkoneksi ke server. (Bandung, Indonesia) [16:38:56] * {FF0000}Shimozuru_Takeshi {FFFF00}telah terkoneksi ke server. (Medan, Indonesia) [16:39:2] * {FF0000}Jamesowen_Sullivaan {FFFF00}telah terkoneksi ke server. (Medan, Indonesia) [16:39:15] * {FF0000}Jacquille_Borisov {FFFF00}telah terkoneksi ke server. (Jakarta, Indonesia) [16:39:16] {FF0000}Ad: {33AA33}[Sell] Infernus 3insu 4up anda minat HUB! [16:39:16] {FF0000}Contact Info: [{33AA33}Tremainne_Johnson{FF0000}] Phone Number: [{33AA33}5151{FF0000}] [16:39:35] * {FF0000}Raheem_Mohameed {FFFF00}telah terkoneksi ke server. (Jakarta, Indonesia) [16:40:13] * {FF0000}Alcino_Castro {FFFF00}telah terkoneksi ke server. (Simalungun, Indonesia) [16:40:18] AFK: {ffff00}You are no longer in AFK-Mode! [16:40:19] * {FF0000}Juke_Meyes {FFFF00}telah terkoneksi ke server. (Medan, Indonesia) [16:40:22] {FF0000}Ad: {33AA33}[Sell] Infernus 3insu 4up anda minat HUB! [16:40:22] {FF0000}Contact Info: [{33AA33}Tremainne_Johnson{FF0000}] Phone Number: [{33AA33}5151{FF0000}] [16:40:57] SHOP: {ffffff}You've purchased {ffff00}Menu +60 {ffffff}for {00ff00}.75 [16:40:58] SHOP: {ffffff}You've purchased {ffff00}Menu +24 {ffffff}for {00ff00}.50 [16:40:58] * {FF0000}Synester_Reynold {FFFF00}telah terkoneksi ke server. (Bandung, Indonesia) [16:40:59] NOTE: use '/usewater' to use the water! [16:40:59] SHOP: {ffffff}You've purchased {ffff00}Bottled Water {ffffff}for {00ff00}.12 [16:41:1] INFO: You have used 1 water! [16:41:2] ERROR: You don't have any water! [16:41:3] ERROR: You don't have any water! [16:41:6] NOTE: use '/usewater' to use the water! [16:41:6] SHOP: {ffffff}You've purchased {ffff00}Bottled Water {ffffff}for {00ff00}.12 [16:41:7] * {FF0000}Jason_Arellano {FFFF00}telah terkoneksi ke server. (Medan, Indonesia) [16:41:8] NOTE: use '/usewater' to use the water! [16:41:8] SHOP: {ffffff}You've purchased {ffff00}Bottled Water {ffffff}for {00ff00}.12 [16:41:9] NOTE: use '/usewater' to use the water! [16:41:9] SHOP: {ffffff}You've purchased {ffff00}Bottled Water {ffffff}for {00ff00}.12 [16:41:10] NOTE: use '/usewater' to use the water! [16:41:10] SHOP: {ffffff}You've purchased {ffff00}Bottled Water {ffffff}for {00ff00}.12 [16:41:12] NOTE: use '/usewater' to use the water! [16:41:12] SHOP: {ffffff}You've purchased {ffff00}Bottled Water {ffffff}for {00ff00}.12 [16:41:14] INFO: You have used 1 water! [16:41:16] INFO: You have used 1 water! [16:41:17] CMDINFO: Harap tunggu 1 detik! [16:41:17] INFO: You have used 1 water! [16:41:18] INFO: You have used 1 water! [16:41:21] NOTE: use '/usewater' to use the water! [16:41:21] SHOP: {ffffff}You've purchased {ffff00}Bottled Water {ffffff}for {00ff00}.12 [16:41:23] NOTE: use '/usewater' to use the water! [16:41:23] SHOP: {ffffff}You've purchased {ffff00}Bottled Water {ffffff}for {00ff00}.12 [16:41:23] * {FF0000}Damian_Hancock {FFFF00}telah terkoneksi ke server. (Karawang, Indonesia) [16:41:26] CMDINFO: Harap tunggu 1 detik! [16:41:29] {FF0000}Ad: {33AA33}[Sell] Infernus 3insu 4up anda minat HUB! [16:41:29] {FF0000}Contact Info: [{33AA33}Tremainne_Johnson{FF0000}] Phone Number: [{33AA33}5151{FF0000}] [16:41:29] NOTE: use '/usewater' to use the water! [16:41:29] SHOP: {ffffff}You've purchased {ffff00}Bottled Water {ffffff}for {00ff00}.12 [16:41:31] NOTE: use '/usewater' to use the water! [16:41:31] SHOP: {ffffff}You've purchased {ffff00}Bottled Water {ffffff}for {00ff00}.12 [16:41:33] BIZ: Anda sudah memiliki produk tersebut! [16:41:34] BIZ: Anda sudah memiliki produk tersebut! [16:41:47] * {FF0000}Jimmy_Petkov {FFFF00}telah terkoneksi ke server. (Sidoarjo, Indonesia) [16:42:27] * {FF0000}Christoffer_Dominic {FFFF00}telah terkoneksi ke server. (Batam, Indonesia) [16:42:35] {FF0000}Ad: {33AA33}Nyari rumah parkiran pribadi dimana aja, ada? [16:42:35] {FF0000}Contact Info: [{33AA33}Marvine_Collinson{FF0000}] Phone Number: [{33AA33}442210{FF0000}] [16:42:37] SKILL: You've leveled up your Shotgun (Pump) level to 7 for 0.00 [16:42:37] SKILL: You must wait 21 minutes before you can level up another skill. [16:42:50] * {FF0000}Vyacheslav_Kusnarev {FFFF00}telah terkoneksi ke server. (Jakarta, Indonesia) [16:43:8] WARNING: {FFFF00}You'll be kicked in 1 minute for desync [16:44:27] {00ffff}SERVER:{ffffff} Selamat datang {ffff00}Muhammad_Jeffri{ffffff}. [16:44:27] MOTD: {ffff00}Mohon menggunakan '/report' dengan benar, berikan informasi yang jelas dan detail {ff0000}- Ian [16:44:27] {00ffff}SERVER:{ffffff} Anda terakhir login {ffff00}2 jam yang lalu [16:44:27] * {FF0000}Muhammad_Jeffri {FFFF00}telah terkoneksi ke server. (Batam, Indonesia) [16:44:28] {00ffff}SERVER: {ffffff}Today is {ffff00}Thu 15 Aug 2019, 16:44:28 [16:44:28] {00ffff}SERVER: {ffffff}Server memerlukan waktu {ffff00}1422 milisecond{ffffff} untuk memuat data char anda! [16:44:47] {FF0000}Ad: {33AA33}Cari bisnis med-high dimana aja SMS [16:44:47] {FF0000}Contact Info: [{33AA33}Arkados_Baghadur{FF0000}] Phone Number: [{33AA33}797977{FF0000}] [16:44:49] * {FF0000}Vincent_Lee {FFFF00}telah terkoneksi ke server. (Jakarta, Indonesia) [16:45:7] [id:65] Volunteer marioricardo1 (Burton_Mcmahon) [16:45:7] [id:81] Helper Hyung1 (Seiichi_Shigeru) [16:45:7] [id:84] Helper dikagantengbanget (Luther_Jenkins) [16:45:7] NOTE: {ffffff}Volunteer tidak memiliki kedudukan yang sama dengan Helper / Admin [16:45:8] * {FF0000}Rafael_Cornejo {FFFF00}telah terkoneksi ke server. (Jakarta, Indonesia) [16:45:11] [ID] ID: 81 | Name: Seiichi_Shigeru | Level: 17 | Ping: 80 | Launcher: Yes [16:45:13] [WT:2319] {75AE5D}Farrell Rucker: Apa? [16:45:39] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report [16:45:46] [WT:2319] {75AE5D}Farrell Rucker: Oke siap bentar tod [16:45:53] {FF0000}Ad: {33AA33}[SELL] Bullet 00 NET. SMS : [16:45:53] {FF0000}Contact Info: [{33AA33}Daniel_Enriquez{FF0000}] Phone Number: [{33AA33}3552{FF0000}] [16:46:2] HUD: {FFFFFF}Player HUD is {FF0000}hidden [16:46:2] HUD: {FFFFFF}Player HUD is {00FF00}visible [16:46:3] HUD: {FFFFFF}Player HUD is {FF0000}hidden [16:46:8] HUD: {FFFFFF}Player HUD is {00FF00}visible [16:46:17] [WT:2319] {75AE5D}Farrell Rucker: lewat mana? [16:46:37] * {FF0000}Horizon_Spender {FFFF00}telah terkoneksi ke server. (Jakarta, Indonesia) [16:46:47] AdmCmd: Jimmy_Petkov has been banned by dikagantengbanget. [16:46:47] Reason: Cheater [dikagantengbanget] [16:46:50] ERROR: that player is not connected! [16:47:0] {FF0000}Ad: {33AA33}[SELL] Rumah 1garasi di Mulholland 4ruangan, full furniture. Minat? HUB [16:47:0] {FF0000}Contact Info: [{33AA33}Faustino_Brenton{FF0000}] Phone Number: [{33AA33}294441{FF0000}] [16:47:1] * {FF0000}Ryokaze_Vamiel {FFFF00}telah terkoneksi ke server. (Bekasi, Indonesia) [16:47:16] * {FF0000}Stephens_Vandenstar {FFFF00}telah terkoneksi ke server. (Depok, Indonesia) [16:47:19] * {FF0000}Jason_Bradford {FFFF00}telah terkoneksi ke server. (Jakarta, Indonesia) [16:47:21] * {FF0000}Kazuo_Sakaguchi {FFFF00}telah terkoneksi ke server. (Bandung, Indonesia) [16:47:21] [id:65] Volunteer marioricardo1 (Burton_Mcmahon) [16:47:21] [id:81] Helper Hyung1 (Seiichi_Shigeru) [16:47:21] [id:84] Helper dikagantengbanget (Luther_Jenkins) [16:47:21] NOTE: {ffffff}Volunteer tidak memiliki kedudukan yang sama dengan Helper / Admin [16:47:28] AdmCmd: UCP account iwananarkis has been blocked by dikagantengbanget. [16:47:28] Reason: Cheater [dikagantengbanget]. [16:47:29] ERROR: Unknown command, see '/help' [16:47:31] MASKINFO: Mask {33AA33}ON [16:47:52] RESPOND: {ff0000}dikagantengbanget {FFFFCC}has responded to your report [16:47:56] TELEPORT: {FFFF00}Luther_Jenkins {FFFFFF}has teleported to you! [16:47:58] {ff0000}dikagantengbanget: {ffffff}(( apa )) [16:48:2] * {FF0000}Franncesscot_Santos {FFFF00}telah terkoneksi ke server. (Jakarta, Indonesia) [16:48:6] * {FF0000}Richie_Petrova {FFFF00}telah terkoneksi ke server. (Jakarta, Indonesia) [16:48:7] {FF0000}Ad: {33AA33}Jual rumah 4 Ruangan, 1 garasi, lokasi Mullholand, lahan parkir luas. Minat ? HUB: [16:48:7] {FF0000}Contact Info: [{33AA33}Sean_Marshall{FF0000}] Phone Number: [{33AA33}123005{FF0000}] [16:48:18] * {FF0000}Damian_Hancock {FFFF00}telah terkoneksi ke server. (Karawang, Indonesia) [16:48:28] * {FF0000}Jessica_Amellia {FFFF00}telah terkoneksi ke server. (Balikpapan, Indonesia) [16:48:54] * {FF0000}Herneisha_Caldwell {FFFF00}telah terkoneksi ke server. (Medan, Indonesia) [16:49:13] (( PM to [84] Luther_Jenkins: sini )) [16:49:14] {FF0000}Ad: {33AA33}Sell house 1 garage in mulholland 5 rooms and have nice decoration .000 [16:49:14] {FF0000}Contact Info: [{33AA33}Lucy_Manique{FF0000}] Phone Number: [{33AA33}7979{FF0000}] [16:49:33] Mask 691495: (( a )) [16:49:37] Vyacheslav_Kusnarev telah keluar dari server. (Pergi) [16:49:41] ERROR: No queued reports! [16:49:46] * {FF0000}Mila_Scarlet {FFFF00}telah terkoneksi ke server. (Bandung, Indonesia) [16:49:56] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report [16:49:58] RESPOND: {ff0000}Clastroboy {FFFFCC}has responded to your report [16:50:0] * {FF0000}Gema_Fajar {FFFF00}telah terkoneksi ke server. (Bandung, Indonesia) [16:50:2] TELEPORT: {FFFF00}Wesley_Burgs {FFFFFF}has teleported to you! [16:50:5] Mask 691495: (( min )) [16:50:6] {ff0000}Clastroboy: {ffffff}(( ngapa )) [16:50:10] * {FF0000}Awliya_Azada {FFFF00}telah terkoneksi ke server. (Batam, Indonesia) [16:50:14] Mask 691495: (( kok motor saya tiba tiba di insuransi? )) [16:50:17] * {FF0000}Kendrick_Lawurance {FFFF00}telah terkoneksi ke server. (Batam, Indonesia) [16:50:17] Mask 691495: (( jadi gini )) [16:50:21] {ff0000}Clastroboy: {ffffff}(( Gini )) [16:50:23] Mask 691495: (( saya habis ke resto )) [16:50:24] {ff0000}Clastroboy: {ffffff}(( jawaban nya simple. )) [16:50:26] {ff0000}Clastroboy: {ffffff}(( kalo mau di refund )) [16:50:36] {ff0000}Clastroboy: {ffffff}(( Kalo ada bukti yang kuat ya buat aja permohonan request. )) [16:50:40] Mask 691495: (( oke kalau begitu )) [16:50:42] Mask 691495: (( makasih )) [16:50:52] * {FF0000}Stephens_Vandenstar {FFFF00}telah terkoneksi ke server. (Depok, Indonesia)
$erzal$ Posted August 15, 2019 Posted August 15, 2019 Dari log yang saya check tidak ada sama sekali NRG kamu meledak, mohon pastikan lagi apakah kejadiannya pada hari ini? karena pada hari ini saya cek log kamu dari hari senin tidak ada sama sekali notif destroyed.
$jefrianto$ Posted August 16, 2019 Author Posted August 16, 2019 nah pas saya relog dan login ulang tidak ada notifnya min. itu yang bikin saya anehnya. makanya saya /report dan disuruh buat permohonan refund. jadi saya harus gimana min? biarkan NRG 500 hilang begitu saya karena masalah bug itu atau gimana min? tolong ya min. Terima kasih.
$erzal$ Posted August 16, 2019 Posted August 16, 2019 Tolong jelaskan kronologis dari kejadian ini dimulai dari waktu terakhir kamu bawa NRG kamu di jam 16:17 seperti log dibawah ini. [16:17:31] MECHANIC: {FFFF00}Daniel_Enriquez {FFFFFF}has started examining your {00FFFF}NRG-500 Jelasin sampai ketika NRG kamu ilang, parkir dimana, dibawa kemana aja, di share ke orang atau ngga dll.
$jefrianto$ Posted August 16, 2019 Author Posted August 16, 2019 waduh min chatlog pas jam segitu udahh hilanh. gimana ya?
$jefrianto$ Posted August 17, 2019 Author Posted August 17, 2019 tolong di lock aja min thered ini. soalnya saya iklaskan saja motor nrg saya dan saya udah ambil di insuransi karena sangat membutuhkan. terima kasih
$erzal$ Posted August 18, 2019 Posted August 18, 2019 Denied, kami telah menolak permohonan refund kamu karena salah satu alasan di bawah ini: Kurangnya bukti yang mendukung permohonan kamu. Pemohon melanggar salah satu peraturan sehingga permohonan hangus. Pemohon tidak menjawab tanggapan admin setelah 30 hari.
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