Takata Posted June 14, 2021 Posted June 14, 2021 Character: Alfredo Martinez Waktu & Tanggal: 06/15/21 Barang yang dibutuhkan: Roadtrain 3 insu 2 up Saya membutuhkan refund karena: Pas aku lagi event, nah pas selesai eventnya tiba tiba ada notif Roadtrainnya ledug. Saat itu roadtrainnya di tengah jalan. Berikut adalah bukti yang berupa screenshot / video: Spoiler Berikut adalah bukti chatlog: Spoiler [06:33:53] EVENT: {ff0000}Donnelly_Houghtoun {ffff00}has killed {ff0000}Albern_Caldwell{ffff00}, Score: {33AA33}26 [06:33:53] EVENT: {ff0000}Jonathan_Grizzlyson {ffff00}has killed {ff0000}Ryden_Vandenberg{ffff00}, Score: {33AA33}46 [06:33:54] Veilleux_Sciverit: {FFFFFF}CIT [06:33:54] EVENT: {ff0000}Alfredo_Martinez {ffff00}has killed {ff0000}Alsky_Barbados{ffff00}, Score: {33AA33}18 [06:33:55] EVENT: {ff0000}Benedictus_Demateus {ffff00}has killed {ff0000}Irman_Steven{ffff00}, Score: {33AA33}50 [06:33:55] EVENT: {ff0000}Benedictus_Demateus {ffff00}has won the event! [06:33:55] EVENT: {ffffff}You've recieved {33AA33}.00 {ffffff}for event participation bonus! [06:33:59] HUD: {FFFFFF}Player HUD is {FF0000}hidden [06:33:59] HUD: {FFFFFF}Player HUD is {00FF00}visible [06:34:04] HUD: {FFFFFF}Player HUD is {FF0000}hidden [06:34:04] HUD: {FFFFFF}Player HUD is {00FF00}visible [06:34:07] (( {FFFF00}ONCE Veilleux_Sciverit: {FFFFFF}DENRIO CITER )) [06:34:08] INSURANCE: {FFFFFF}Your {00FFFF}Road Train {FFFFFF}has been destroyed, your replacement will be ready on {FFFF00}Wed 16 Jun 2021, 06:34:07 [06:34:10] {FF0000}Ad: {33AA33}[SELL] Petrol Tangker 1insu2up & Benson 3insu4up, Sama" N20VELG | Tawarkan!! SMS. [06:34:10] {FF0000}Contact Info: [{33AA33}Ben McSterbensky{FF0000}] Phone Number: [{33AA33}1515148{FF0000}] [06:34:10] [OOC] Global OOC channel has been enabled by an Admin! [06:34:10] (( {00FF00}IO_VP.157 | Benedictus_Demateus: {FFFFFF}anjay )) [06:34:11] (( {00FFFF}Superior Janette_Dushawn: {FFFFFF}OOO )) [06:34:12] (( {FFFF00}Donator Muhammad_Sena: {FFFFFF}parah )) [06:34:12] (( {FFFF00}KING RAUP Liu_Shan: {FFFFFF}w )) [06:34:12] (( {FF00FF}IceCream4Surtr. Watari_Ryozuki: {FFFFFF}Banned )) [06:34:12] (( {FF00FF}Enduts! Edward_Fransisco: {FFFFFF}a )) [06:34:12] (( {00FFFF}Superior Janette_Dushawn: {FFFFFF}OOO )) [06:34:12] (( {FF00FF}STARGAZING Julia_Teagan: {FFFFFF}a )) [06:34:12] (( {00FFFF}Superior George_Dalbert: {FFFFFF}emang )) [06:34:12] (( {FF00FF}Xanz Aldrich_Oconnor: {FFFFFF}a )) [06:34:13] (( {00FFFF}Regular Braky_Selvarco: {FFFFFF}a )) [06:34:13] (( {FFFF00}Marga Tzy Hyuka_Kaguya: {FFFFFF}ya )) [06:34:13] (( {FFFF00}Ingin jadi ungu Charles_Galvin: {FFFFFF}a )) [06:34:13] (( {FF00FF}Enduts! Edward_Fransisco: {FFFFFF}a )) [06:34:13] (( {00FFFF}Master Joe_Houston: {FFFFFF}awokkowa )) [06:34:13] (( {00FFFF}God like Marshall_Charingtton: {FFFFFF}yah )) [06:34:13] (( {00FFFF}Get a Life! Sandra_Kirana: {FFFFFF}tot )) [06:34:13] (( {00FFFF}Superior Janette_Dushawn: {FFFFFF}OOO )) [06:34:13] (( {FF00FF}Queen Mimi Peri Zoxima_Zagros: {FFFFFF}A )) [06:34:13] (( {00FFFF}Loyal Slave Albert_Gerardo: {FFFFFF}a )) [06:34:13] (( {00FFFF}Professional Giyu_Arnault: {FFFFFF}cit )) [06:34:13] [OOC] Global OOC channel has been disabled by an Admin! [06:34:13] (( {00FFFF}Professional Belikov_Immanuel: {FFFFFF}AOKAWOK )) [06:34:41] AdmCmd: Rizuki_Pratama has been kicked by Tiak. [06:34:41] Reason: AFK [06:34:50] AdmCmd: Xan_Khalifa has been kicked by Tiak. [06:34:50] Reason: AFK [06:35:01] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report [06:35:03] AdmCmd: Louis_Schubert has been kicked by Tiak. [06:35:03] Reason: AFK [06:35:05] RESPOND: {ff0000}ProKiller {FFFFCC}has responded to your report [06:35:14] (( PM from [105] ProKiller: request refund beserta bukti yang ada ya. ))
$deananugerah$ Posted June 15, 2021 Posted June 15, 2021 Apakah kamu memiliki bukti tambahan lainnya yang dapat mendukung permohonan refundmu ini?
Takata Posted June 15, 2021 Author Posted June 15, 2021 20 minutes ago, deananugerah said: Apakah kamu memiliki bukti tambahan lainnya yang dapat mendukung permohonan refundmu ini? Tidak min. Jika ada, contoh nya seperti apa min?
$deananugerah$ Posted June 15, 2021 Posted June 15, 2021 Bukti yang meyakinkan permohonan ini, yang menjelaskan bahwa itu memang murni karena bug dan bukan kesalahanmu sendiri. Karena dari bukti-bukti yang diberikan masih kurang layak untuk dipertimbangkan.
Takata Posted June 15, 2021 Author Posted June 15, 2021 28 minutes ago, deananugerah said: Bukti yang meyakinkan permohonan ini, yang menjelaskan bahwa itu memang murni karena bug dan bukan kesalahanmu sendiri. Karena dari bukti-bukti yang diberikan masih kurang layak untuk dipertimbangkan. Lah itu bener min aku ga tau apa apa abis selesai event tau tau leduk Apakah chatlog aku harus dari awal? isinya cuma notif event semua ga ada notif admin pm atau towed
Takata Posted June 15, 2021 Author Posted June 15, 2021 Itu aku baru aja on, pas event selesai itu roadtrain ilang dan langsung ada notif leduk
$deananugerah$ Posted June 15, 2021 Posted June 15, 2021 Jangan spam, tunggu dan bersabar atau permohonan ini saya pending selama 3 hari.
$deananugerah$ Posted June 16, 2021 Posted June 16, 2021 Permohonan ditolak, pemohon melanggar ketentuan dalam refund request. Apabila thread refund yang di bump berlebihan oleh pemohon sebelum hari yang telah ditentukan pada Proses Nomor 1 akan otomatis di denied. Apabila pemohon memaksa Staff untuk segera merespond dengan mem-PM ataupun mention Staff pada thread refund hanya membuat proses refund request akan otomatis di denied
$deananugerah$ Posted June 16, 2021 Posted June 16, 2021 Denied, kami telah menolak permohonan refund kamu karena salah satu alasan di bawah ini: Kurangnya bukti yang mendukung permohonan kamu. Pemohon melanggar salah satu peraturan sehingga permohonan hangus. Pemohon tidak menjawab tanggapan admin setelah 30 hari.
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