panjiKecill Posted November 21, 2020 Posted November 21, 2020 (edited) Character: Francesco Morhanterllo Waktu & Tanggal: 11/22/20 Barang yang dibutuhkan: RoadRain Saya membutuhkan refund karena: Itu adalah sumber penghasilan saya dan perkerjaan saya. Berikut adalah bukti yang berupa screenshot / video: Spoiler [2:5:55] TRUCKING: {FFFFFF}Click on the available mission to start delivering cargo trailer [2:6:3] TRUCKING: {FFFFFF}Pickup the cargo at {00FFFF}Ocean Docks Imports {FFFFFF}in {FFFF00}Ocean Docks [2:6:3] WARNING: {FFD700}Jika checkpoint tidak ada, gunakan command '{00FFFF}/rcp{FFD700}' sampai checkpoint muncul di map! [2:6:5] CMDINFO: Harap tunggu 1 detik! [2:6:7] CMDINFO: Harap tunggu 1 detik! [2:6:8] ENGINE: Anda mencoba untuk menghidupkan Mesin. [2:6:12] VEHICLE: {FFFFFF}You have {00FF00}successfully {FFFFFF}started the vehicle engine. [2:8:15] {00ffff}SERVER:{ffffff} Selamat datang {ffff00}Francesco_Morhanterllo{ffffff}. [2:8:15] MOTD: {ffff00}Kami telah memperbarui command '{00ffff}/help{ffff00}' ! - {ff0000}Ian [2:8:15] {00ffff}SERVER:{ffffff} Anda terakhir login {ffff00}17 menit yang lalu [2:8:15] {00ffff}SERVER: {ffffff}Today is {ffff00}Sun 22 Nov 2020, 02:08:15 [2:8:15] {00ffff}SERVER: {ffffff}Server memerlukan waktu {ffff00}168 milisecond{ffffff} untuk memuat data char anda! [2:8:50] AdmCmd: Gavin_Nafhan has been kicked by Vanice. [2:8:50] Reason: Away from keyboard. [2:8:52] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report [2:9:28] PHONE: {FF0000}kaboul (639999) {FFFFFF}is trying to call you, use '{FFFF00}/p{FFFFFF}' to answer call [2:9:39] RESPOND: {ff0000}usernotfound {FFFFCC}has responded to your report [2:9:39] RESPONSE: {ffffcc}/gps [2:9:49] [ASK] {FFFFFF}Francesco Morhanterllo[55]: {FFFF00}min ko saya crash pas saya balik tiba tiba roadrain saya ilang? di /mv ga ada [2:9:55] KEGUNAAN: /report [text] [2:10:0] [ANS] {00FFFF}AqshalAbi: {FFFF00}/amv [2:10:42] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report [2:11:7] [ASK] {FFFFFF}Francesco Morhanterllo[55]: {FFFF00}ko pas saya /amv tiba tiba di asuransi sih min? perasaan saya ga kebalik ga apaa [2:12:28] AdmCmd: mariorianto28 has jailed Rayner_Engelbert for 1 minute(s) [2:12:28] Reason: Bug. [2:12:39] AdmCmd: mariorianto28 has released Rayner_Engelbert from Admin Jail [2:15:28] {00ffff}SERVER:{ffffff} Selamat datang {ffff00}Francesco_Morhanterllo{ffffff}. [2:15:28] MOTD: {ffff00}Kami telah memperbarui command '{00ffff}/help{ffff00}' ! - {ff0000}Ian [2:15:28] {00ffff}SERVER:{ffffff} Anda terakhir login {ffff00}7 menit yang lalu [2:15:28] {00ffff}SERVER: {ffffff}Today is {ffff00}Sun 22 Nov 2020, 02:15:28 [2:15:28] {00ffff}SERVER: {ffffff}Server memerlukan waktu {ffff00}220 milisecond{ffffff} untuk memuat data char anda! [2:16:20] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report [2:16:59] [ASK] {FFFFFF}Francesco Morhanterllo[59]: {FFFF00}min tolong respon report saya. masa saya cuma crash, truck saya di asuransi? itu gimana caran Setelah itu admin Kunkush menyuruh saya untuk Refund : [2:43:6] Francesco Morhanterllo: (( min )) [2:43:36] {ff0000}kunkhus: {ffffff}(( duh )) [2:43:38] {ff0000}kunkhus: {ffffff}(( bentar )) [2:44:0] {ff0000}kunkhus: {ffffff}(( [2:6:12] VEHICLE: You ha00 successfully started the vehicle engine. )) [2:44:8] {ff0000}kunkhus: {ffffff}(( :8:15] Sfffff} ffffff} Selamat datang FrMorhano_Morhanterllo. )) [2:44:18] {ff0000}kunkhus: {ffffff}(( dah )) [2:44:29] Francesco Morhanterllo: (( itu buat apa? )) [2:44:31] {ff0000}kunkhus: {ffffff}(( lu ss sekitaran situ )) [2:44:40] {ff0000}kunkhus: {ffffff}(( itu 1 1nya bukti lo )) [2:44:45] {ff0000}kunkhus: {ffffff}(( buat refund )) [2:44:47] {ff0000}kunkhus: {ffffff}(( chatlog lu itu )) [2:44:47] Francesco Morhanterllo: (( diselamat datang? )) [2:45:2] {ff0000}kunkhus: {ffffff}(( pokoknya lu liat sekitaran situ )) [2:45:8] {ff0000}kunkhus: {ffffff}(( di bagian lu relog )) [2:45:10] {ff0000}kunkhus: {ffffff}(( lu kelas berapa sih? )) [2:45:22] Francesco Morhanterllo: (( kuliah min semester 7 )) [2:45:27] {ff0000}kunkhus: {ffffff}(( oh )) [2:45:28] {ff0000}kunkhus: {ffffff}(( yauda )) [2:45:33] {ff0000}kunkhus: {ffffff}(( sekitar situ )) [2:45:38] {ff0000}kunkhus: {ffffff}(( pas jam segitu )) [2:45:45] {ff0000}kunkhus: {ffffff}(( itu 1 1nya bukti )) [2:45:49] Francesco Morhanterllo: (( iya udah saya ss min )) [2:45:55] Francesco Morhanterllo: (( makasih ya min )) [2:45:55] {ff0000}kunkhus: {ffffff}(( bukan ss chat ini )) [2:45:58] {ff0000}kunkhus: {ffffff}(( duh )) [2:46:2] {ff0000}kunkhus: {ffffff}(( buka chatlog lu )) [2:46:6] {ff0000}kunkhus: {ffffff}(( ngerti kan caranya )) [2:46:14] Francesco Morhanterllo: (( iya chatnya nanti saya copy paste )) [2:46:17] {ff0000}kunkhus: {ffffff}(( nah )) [2:46:18] {ff0000}kunkhus: {ffffff}(( itu )) [2:46:20] {ff0000}kunkhus: {ffffff}(( ngerti )) [2:46:23] {ff0000}kunkhus: {ffffff}(( itu 1 1nya buktit )) [2:46:29] {ff0000}kunkhus: {ffffff}(( ga ada lagi )) SS awal saya login kembali setelah crash : Akhirnya saya report : Tidak ada 1 pun admin yang merespon kecuali admin Kunkhus dan menyuruh saya untuk refund. Hanya itu bukti saya. Ceritanya : Saya sedang haul dan mau ambil trailer, baru mau sampai tiba-tiba saya crash bukan server lost connection. Tapi pas saya balik roadrain saya sudah ga ada. Admin menyuruh saya /amv dan waktu saya liat Roadrain saya Insurance. Padahal saya ga nerima notifikasi meledaknya. Bukti tidak ada notifikasi meledaknya : [2:5:17] Mask 707575 says: bang [2:5:22] Dempster Crawford says: Ya? [2:5:26] Mask 707575 says: itu kapal apa namanya? [2:5:31] Dempster Crawford says: squalo [2:5:53] ENGINEINFO: Mesin masih mati, tekan tombol {FF0000}~k~~VEHICLE_FIREWEAPON~{BFC0C2} atau command /engine untuk menghidupkannya. > Disini saya mulai /missions {ambil job haul}[2:5:53] VEHICLE: {FFFFFF}Seatbelts {00FF00}ON [2:5:55] TRUCKING: {FFFFFF}Click on the available mission to start delivering cargo trailer [2:6:3] TRUCKING: {FFFFFF}Pickup the cargo at {00FFFF}Ocean Docks Imports {FFFFFF}in {FFFF00}Ocean Docks >Disini saya mendapatkan dan bersiap untuk mengambil trailer[2:6:3] WARNING: {FFD700}Jika checkpoint tidak ada, gunakan command '{00FFFF}/rcp{FFD700}' sampai checkpoint muncul di map! [2:6:5] CMDINFO: Harap tunggu 1 detik! [2:6:7] CMDINFO: Harap tunggu 1 detik! [2:6:8] ENGINE: Anda mencoba untuk menghidupkan Mesin. [2:6:12] VEHICLE: {FFFFFF}You have {00FF00}successfully {FFFFFF}started the vehicle engine. >Setelah ini saya Crash[2:8:15] {00ffff}SERVER:{ffffff} Selamat datang {ffff00}Francesco_Morhanterllo{ffffff}. > Disini saya coba masuk kembali[2:8:15] MOTD: {ffff00}Kami telah memperbarui command '{00ffff}/help{ffff00}' ! - {ff0000}Ian [2:8:15] {00ffff}SERVER:{ffffff} Anda terakhir login {ffff00}17 menit yang lalu [2:8:15] {00ffff}SERVER: {ffffff}Today is {ffff00}Sun 22 Nov 2020, 02:08:15 [2:8:15] {00ffff}SERVER: {ffffff}Server memerlukan waktu {ffff00}168 milisecond{ffffff} untuk memuat data char anda! [2:8:52] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report > Disini saya menanyakan tentang Roadrain saya dimana dan mereportnya[2:9:28] PHONE: {FF0000}kaboul (639999) {FFFFFF}is trying to call you, use '{FFFF00}/p{FFFFFF}' to answer call [2:9:39] RESPOND: {ff0000}usernotfound {FFFFCC}has responded to your report [2:9:39] RESPONSE: {ffffcc}/gps [2:9:49] [ASK] {FFFFFF}Francesco Morhanterllo[55]: {FFFF00}min ko saya crash pas saya balik tiba tiba roadrain saya ilang? di /mv ga ada [2:9:55] KEGUNAAN: /report [text] [2:10:0] [ANS] {00FFFF}AqshalAbi: {FFFF00}/amv > Disini saya baru mengetahui bahwa roadrain saya ada di insuransi dan admin kunkush mengatakan bahwa itu Meledak karena bug. Berikut adalah bukti chatlog: Spoiler [2:6:12] VEHICLE: {FFFFFF}You have {00FF00}successfully {FFFFFF}started the vehicle engine. [2:8:15] {00ffff}SERVER:{ffffff} Selamat datang {ffff00}Francesco_Morhanterllo{ffffff}. [2:8:15] MOTD: {ffff00}Kami telah memperbarui command '{00ffff}/help{ffff00}' ! - {ff0000}Ian [2:8:15] {00ffff}SERVER:{ffffff} Anda terakhir login {ffff00}17 menit yang lalu [2:8:15] {00ffff}SERVER: {ffffff}Today is {ffff00}Sun 22 Nov 2020, 02:08:15 [2:8:15] {00ffff}SERVER: {ffffff}Server memerlukan waktu {ffff00}168 milisecond{ffffff} untuk memuat data char anda! [2:8:50] AdmCmd: Gavin_Nafhan has been kicked by Vanice. [2:8:50] Reason: Away from keyboard. [2:8:52] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report [2:9:28] PHONE: {FF0000}kaboul (639999) {FFFFFF}is trying to call you, use '{FFFF00}/p{FFFFFF}' to answer call [2:9:39] RESPOND: {ff0000}usernotfound {FFFFCC}has responded to your report [2:9:39] RESPONSE: {ffffcc}/gps [2:9:49] [ASK] {FFFFFF}Francesco Morhanterllo[55]: {FFFF00}min ko saya crash pas saya balik tiba tiba roadrain saya ilang? di /mv ga ada [2:9:55] KEGUNAAN: /report [text] [2:10:0] [ANS] {00FFFF}AqshalAbi: {FFFF00}/amv [2:10:42] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report [2:10:42] (( PM from [113] Kaboul_McLaren: oy )) [2:11:7] [ASK] {FFFFFF}Francesco Morhanterllo[55]: {FFFF00}ko pas saya /amv tiba tiba di asuransi sih min? perasaan saya ga kebalik ga apaa [2:12:28] AdmCmd: mariorianto28 has jailed Rayner_Engelbert for 1 minute(s) [2:12:28] Reason: Bug. [2:12:39] AdmCmd: mariorianto28 has released Rayner_Engelbert from Admin Jail [2:15:28] {00ffff}SERVER:{ffffff} Selamat datang {ffff00}Francesco_Morhanterllo{ffffff}. [2:15:28] MOTD: {ffff00}Kami telah memperbarui command '{00ffff}/help{ffff00}' ! - {ff0000}Ian [2:15:28] {00ffff}SERVER:{ffffff} Anda terakhir login {ffff00}7 menit yang lalu [2:15:28] {00ffff}SERVER: {ffffff}Today is {ffff00}Sun 22 Nov 2020, 02:15:28 [2:15:28] {00ffff}SERVER: {ffffff}Server memerlukan waktu {ffff00}220 milisecond{ffffff} untuk memuat data char anda! [2:16:20] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report [2:16:59] [ASK] {FFFFFF}Francesco Morhanterllo[59]: {FFFF00}min tolong respon report saya. masa saya cuma crash, truck saya di asuransi? itu gimana caran Setelah itu admin Kunkush menyuruh saya untuk Refund : [2:43:6] Francesco Morhanterllo: (( min )) [2:43:36] {ff0000}kunkhus: {ffffff}(( duh )) [2:43:38] {ff0000}kunkhus: {ffffff}(( bentar )) [2:44:0] {ff0000}kunkhus: {ffffff}(( [2:6:12] VEHICLE: You ha00 successfully started the vehicle engine. )) [2:44:8] {ff0000}kunkhus: {ffffff}(( :8:15] Sfffff} ffffff} Selamat datang FrMorhano_Morhanterllo. )) [2:44:13] AdmCmd: Conna_Ortiz has been kicked by yohanes223. [2:44:13] Reason: spam [2:44:18] {ff0000}kunkhus: {ffffff}(( dah )) [2:44:29] Francesco Morhanterllo: (( itu buat apa? )) [2:44:31] {ff0000}kunkhus: {ffffff}(( lu ss sekitaran situ )) [2:44:40] {ff0000}kunkhus: {ffffff}(( itu 1 1nya bukti lo )) [2:44:45] {ff0000}kunkhus: {ffffff}(( buat refund )) [2:44:47] {ff0000}kunkhus: {ffffff}(( chatlog lu itu )) [2:44:47] Francesco Morhanterllo: (( diselamat datang? )) [2:45:2] {ff0000}kunkhus: {ffffff}(( pokoknya lu liat sekitaran situ )) [2:45:8] {ff0000}kunkhus: {ffffff}(( di bagian lu relog )) [2:45:10] {ff0000}kunkhus: {ffffff}(( lu kelas berapa sih? )) [2:45:22] Francesco Morhanterllo: (( kuliah min semester 7 )) [2:45:27] {ff0000}kunkhus: {ffffff}(( oh )) [2:45:28] {ff0000}kunkhus: {ffffff}(( yauda )) [2:45:33] {ff0000}kunkhus: {ffffff}(( sekitar situ )) [2:45:38] {ff0000}kunkhus: {ffffff}(( pas jam segitu )) [2:45:45] {ff0000}kunkhus: {ffffff}(( itu 1 1nya bukti )) [2:45:49] Francesco Morhanterllo: (( iya udah saya ss min )) [2:45:55] Francesco Morhanterllo: (( makasih ya min )) [2:45:55] {ff0000}kunkhus: {ffffff}(( bukan ss chat ini )) [2:45:58] {ff0000}kunkhus: {ffffff}(( duh )) [2:46:2] {ff0000}kunkhus: {ffffff}(( buka chatlog lu )) [2:46:6] {ff0000}kunkhus: {ffffff}(( ngerti kan caranya )) [2:46:14] Francesco Morhanterllo: (( iya chatnya nanti saya copy paste )) [2:46:17] {ff0000}kunkhus: {ffffff}(( nah )) [2:46:18] {ff0000}kunkhus: {ffffff}(( itu )) [2:46:20] {ff0000}kunkhus: {ffffff}(( ngerti )) [2:46:23] {ff0000}kunkhus: {ffffff}(( itu 1 1nya buktit )) [2:46:29] {ff0000}kunkhus: {ffffff}(( ga ada lagi )) Edited November 21, 2020 by panjiKecill
$kunkhus$ Posted November 22, 2020 Posted November 22, 2020 Baik, saya selaku admin yang menghandle report akan menjelaskan. Peminta refund PM saya untuk respond report dia dan sesampainya di sana, dia menjelaskan bahwa dia crash dan Roadtrainnya sudah berada di insurance. Bukti yang saya dapatkan hanya ini: Spoiler [2:5:53] ENGINEINFO: Mesin masih mati, tekan tombol {FF0000}~k~~VEHICLE_FIREWEAPON~{BFC0C2} atau command /engine untuk menghidupkannya. [2:5:53] VEHICLE: {FFFFFF}Seatbelts {00FF00}ON[2:5:55] TRUCKING: {FFFFFF}Click on the available mission to start delivering cargo trailer [2:6:3] TRUCKING: {FFFFFF}Pickup the cargo at {00FFFF}Ocean Docks Imports {FFFFFF}in {FFFF00}Ocean Docks [2:6:3] WARNING: {FFD700}Jika checkpoint tidak ada, gunakan command '{00FFFF}/rcp{FFD700}' sampai checkpoint muncul di map! ---------- ((Player melakukan misi hauling) [2:6:5] CMDINFO: Harap tunggu 1 detik! [2:6:7] CMDINFO: Harap tunggu 1 detik! [2:6:8] ENGINE: Anda mencoba untuk menghidupkan Mesin.[2:6:12] VEHICLE: {FFFFFF}You have {00FF00}successfully {FFFFFF}started the vehicle engine. [2:8:15] {00ffff}SERVER:{ffffff} Selamat datang {ffff00}Francesco_Morhanterllo{ffffff}. ------- ((Terdapat selang waktu 2menit sebelum dia login kembali)) [2:8:15] MOTD: {ffff00}Kami telah memperbarui command '{00ffff}/help{ffff00}' ! - {ff0000}Ian [2:8:15] {00ffff}SERVER:{ffffff} Anda terakhir login {ffff00}17 menit yang lalu [2:8:15] {00ffff}SERVER: {ffffff}Today is {ffff00}Sun 22 Nov 2020, 02:08:15 [2:8:15] {00ffff}SERVER: {ffffff}Server memerlukan waktu {ffff00}168 milisecond{ffffff} untuk memuat data char anda![2:8:52] REPORT: {ffffff}Your report has been issued to the queue, use '{ffff00}/reports{ffffff}' to see your report [2:9:49] [ASK] {FFFFFF}Francesco Morhanterllo[55]: {FFFF00}min ko saya crash pas saya balik tiba tiba roadrain saya ilang? di /mv ga ada ---- ((Terlihat bahwa player menanyakan kemana roadtrainnya hilang. Hanya itu yang saya dapatkan. Untuk keputusan yang diambil, saya serahkan kepada admin yang berwenang.
panjiKecill Posted November 22, 2020 Author Posted November 22, 2020 (edited) Mohon sekiranya admin @kunkhus dan Admin @yohanes223 membantu saya untuk merefund kendaraan saya, soalnya dalam 2 hari, 3 kendaraan{Taxi,Beson,Roadrain} saya meledak, 2 karena diledakin orang dan 1 meledak karena faktor ga jelas, entah meledak atau apa yang jelas kendaraan saya di isuransi dan terdapat sejumlah barang di Roadrain saya seperti Shoutgan 88 ammo dan baseball bet. Mohon admin yang terhormat menerima respon saya karena saya sedih ga punya kendaraan lagi untuk berkerja. Saya berkerja supir Taxi kendaraannya diledakin orang. Saya berkerja mekanik, benson saya ditabrak orang sampe meledak. Saya berkerja trucker/haull, Roadrain saya meledak ga jelas. Sedih saya min. kenapa ko RP saya sial banget dalam 2 hari. @kunkhus dan @yohanes223 Edited November 22, 2020 by panjiKecill
$yohanes223$ Posted November 22, 2020 Posted November 22, 2020 Laporan saya terima, terima kasih @kunkhus sudah memberikan konfirmasinya. Pemohon dilarang untuk tidak claim kendaraan saat proses refund berlangsung.
$yohanes223$ Posted November 22, 2020 Posted November 22, 2020 Accepted, akan diprosess oleh High Admin
$Prestigeholic$ Posted November 23, 2020 Posted November 23, 2020 Denied, kami telah menolak permohonan refund kamu karena salah satu alasan di bawah ini: Permohonan tidak diclaim dalam jangka waktu 30 hari setelah permohonan diterima. Pemohon melanggar salah satu persyaratan refund yang mengakibatkan prosess refund gagal.
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